Privacy Policy
Last updated: June 18, 2026
⚠️ DRAFT — Sample document pending review by an attorney. This is not legal advice.
1. Who we are
Plan Salud Familiar ("Plan Salud Familiar", "we", "us") operates an informational directory of medical providers in Texas and connects families with final expense advisors and insurers. Plan Salud Familiar is not a medical provider or an insurance company. This policy explains what information we collect, how we use it, and the rights you have.
2. Information we collect
We collect the information you provide on our forms: name, phone number, email address, ZIP code or city, and when you need help. We also automatically collect technical data (IP address, device and browser type, pages visited) through cookies and similar technologies. See our Cookie Notice.
3. How we use your information
We use your information to: (a) contact you and provide guidance about health plans homes and final expense coverage options; (b) connect you with advisors, call centers, and partner insurers; (c) respond to your requests; (d) improve and protect our services; and (e) comply with legal obligations.
4. Consent to calls and text messages (TCPA)
By submitting your information through a form and checking the consent box, you provide your prior express written consent for Plan Salud Familiar and its marketing and insurance partners to contact you at the phone number you provided, including through automatic telephone dialing systems (autodialer), prerecorded messages, and SMS text messages, for marketing purposes. Message frequency may vary. Message and data rates may apply. This consent is not a condition of any purchase. You may receive guidance without giving this consent by calling us directly.
5. How to opt out
You may opt out at any time. For text messages, reply STOP to stop receiving them or HELP for help. For calls, ask the agent to add you to our Do Not Call list. You may also email us at info@plansaludfamiliar.com. We will process your request within a reasonable time.
6. Who we share your information with
We share your information with: final expense advisors, call centers, and partner insurers who may contact you; service providers who operate our platform (hosting, analytics, messaging); and authorities when required by law. We do not sell your information to third parties unrelated to the service you requested.
7. Your rights
You may request access to, correction of, or deletion of your personal information, and object to its use for marketing. Residents of certain states may have additional rights under applicable law. To exercise them, contact us at info@plansaludfamiliar.com.
8. Security and retention
We apply reasonable measures to protect your information. We retain data only as long as necessary for the purposes described or as required by law. No method of transmission over the Internet is 100% secure.
9. Minors
Our services are intended for individuals over 18 years of age. We do not knowingly collect information from minors.
10. Changes to this policy
We may update this policy. We will post the revised version on this page with a new "Last updated" date.
11. Contact
Plan Salud Familiar — Texas, USA
Email: info@plansaludfamiliar.com
Email: info@plansaludfamiliar.com